Business Engagement Specialist

Job title: Business Engagement Specialist

Company: YWCA Chicago

Job description: Are you passionate about helping others? Do you want to unleash your purpose and potential?

Come join our dynamic social service enterprise as we help over 200,000 individuals across the Chicagoland area.

Position Title: Business Engagement Specialist

Company: YWCA Metropolitan Chicago

Salary: Commensurate upon experience

Classification: Full Time; Exempt

Reports to: Director Workforce Innovation

Location: Chicago, IL

YWCA Metropolitan Chicago is the oldest and largest women’s organization in the region, with a mission to eliminate racism and empower women. To learn more about the YWCA Metropolitan Chicago, please visit our website at .

SUMMARY: As a Business Engagement Specialist for the Economic Empowerment Institute, administered by the YWCA Metropolitan Chicago, you will be responsible for providing guidance and direction to Workforce Program Participants as they engage with us to obtain sustainable careers that provide economic and quality-of-life advancements. The person in this position provides job opportunities for Workforce Program Participants by researching, identifying, and obtaining commitments from employer partners. The Business Engagement Specialist is a full-time, exempt position, reporting directly to the Director of the Workforce Innovation Institute

ESSENTIAL RESPONSIBILITIES: Design and execute an aggressive job development strategy that creates pathways to employment for YWCA clients with a wide range of Chicago area employers, work in close coordination with Program Managers to identify and prioritize job placement targets for clients, use outreach and marketing strategies to effectively develop and maintains relationships with prospective employers throughout the community, meet monthly job development, placement and retention goals and provide updates to Program Managers, maintain close contact with employers post placement to address any job performance issues that could jeopardize client’s continued employment, provide candid and constructive post-placement coaching and job retention services to clients, maintain case files, forms, and make timely data entry in order to track success and areas of challenge, participate in program-related conferences, meeting and events, including occasional evenings and weekends, assist Program Managers in preparing program reports and documents as required by funders, providing soft skills training and coaching to clients in both group and one-on-one settings.


Attend and engage in corporate meetings such as various chambers of commerce, industry specific associations, and other business / corporate related events to expand employer partnerships. Strategize with Director in identifying innovative recruiting and service delivery activities to support program outcomes.


Produce monthly reports that document all direct service activities and outcomes. Job-start verifications, Retention substantiations and Contractual placements.

Professional Development

Engage in continuous learning to enhance business engagement skills and awareness of career opportunities and marketplace needs.

QUALIFICATIONS: 2 years of professional experience as job developer, business services representative, Career Coach or prior work experience in staffing or placement agency, or business to business sales, keen project planning and organizing skills, with an ability to support people being accountable for results, effective verbal and written communication skills; bilingual abilities a plus, Commitment to economic development of underserved communities, strong interpersonal and collaborative skills with cultural competence for working with economically, ethnically, and culturally diverse populations, ability to travel within the Chicagoland area.

Professional Training Required: NA

EDUCATION REQUIRED: Bachelor’s degree in a relevant discipline (business management, human resource management, human services, vocational counseling, sociology, social services, psychology, etc.) or equivalent training and experience


WORK ENVIRONMENT: The work environment includes offices; members and visitors may visit with children. The noise level is usually moderate. Movement requirements include walking, stooping or kneeling. There may be a need to reach, lift or move objects, such as packages, supplies and computers. Normal (or corrected) vision range; ability to see color and to distinguish letters, numbers and symbols are necessary to the work, which may require close viewing. Occasionally may need to lift and/or move up to 30 pounds. Communication needs include seeing, hearing and speaking. While in the office, there will be periods of sitting, holding a telephone and using computers. Reasonable accommodations will be made for an incumbent to meet the essential responsibilities of the position.

WORK SCHEDULE: Monday – Friday, 8:30am-4:30pm. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.

Benefits Portfolio: Medical, Dental, Vision, Life, Flexible Spending (FSA), Transit, HSA, Short & Long Term Disability, Employee Assistance Program, etc.

YWCA Metropolitan Chicago is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. YWCA Metropolitan Chicago will provide reasonable accommodations for qualified individuals with disabilities.

***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***

Expected salary:

Location: Chicago, IL

Job date: Wed, 12 May 2021 06:50:38 GMT

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